Products can be ordered on this website via collection pages Roots, Lava en Birds. Prices are including VAT, excluding shipping costs. Select the product of your choice and fill in the order form. You will receive a confirmation of your order.
Rootfolk will contact you to verify your order. If all wishes are clear you will receive the invoice.
Rootfolk holds a small stock. To prevent waste and to meet certain wishes. After ordering the stock will be checked and if necessary products will be made in the Amsterdam based studio. Delivery time depends on the kind of products you ordered and the production schedule of current orders.
Shipping is by post but you can also collect your order at the atelier-shop in Amsterdam. The shipment costs are listed on the invoice.
Rootfolk hopes you will be happy with your products. If products do not meet your expectations, then return them undamaged and unused within 7 working days in the original packaging. The purchase amount is then converted into a voucher. Exchange is possible, any remaining amount is then converted into a voucher. Special custom ordered or processed products (such as the application of color pigments) can not be returned.
Atelier Rootfolk exclusively works with natural materials and all products are handmade and therefore unique. Products on the website and in the studio may therefore differ in shape and color. Also check the maintenance page for more details on usage.
If you would prefer to see and feel the products live first, you are invited to the atelier-shop in Amsterdam and at events where Rootfolk participates. Look at the homepage regularly for the latest news!